Privacy Policy

Effective Date: January 1, 2026

At Bacev Group Ltd. ("we," "us," or "our"), accessible from www.bacevgroupltd.ca, we respect your privacy and are committed to protecting the personal information you share with us.

1. What Personal Information We Collect

We collect personal information that you voluntarily provide when you submit inquiries, complete website forms, request services, or communicate with us. This information includes:

Contact Information: Full name, email address, physical address, and mobile phone number.
Inquiry Details: Service requests, appointment details, or customer support messages.
Technical Information: IP address, browser type, and usage data collected automatically via standard website cookies.

2. How Personal Information Is Used

We use the information we collect to:

Provide, maintain, and deliver our services to you.
Respond to customer service requests, send quote updates, and confirm appointments.
Send transactional notifications, operational updates, and requested information.
Improve our website user experience and service delivery.

3. Who Personal Information Is Shared With

We do not sell, rent, trade, or lease your personal information to third parties. We may share personal data only with trusted service providers who assist us in operating our website, conducting our business, or serving our clients, under strict confidentiality agreements.

SMS & Mobile Consent Protection: SMS consent and phone numbers collected for mobile messaging will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third party.

4. Mobile Terms & SMS Opt-Out

If you opt in to receive text messages from Bacev Group Ltd.:

You may opt out at any time by replying "STOP" to any text message received.
For help or support, reply "HELP" or contact us using the details below.
Message and data rates may apply according to your mobile carrier plan. Message frequency varies.

5. Data Security

We implement appropriate physical, technical, and administrative security measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

6. Contact Information

If you have questions regarding this Privacy Policy or our data privacy practices, please contact us at:

Legal Business Name: Bacev Group Ltd.
Email: info@bacevgroupltd.ca
Phone: 1-866-512-4271
Address: PO Box 104, Novar, ON, P0A1R0

SMS Terms & Conditions

Effective Date: January 1, 2026

By opting into SMS communications from Bacev Group Ltd. through a web form, contact request, or any other medium, you agree to receive SMS text messages from Bacev Group Ltd.

1. Types of Messages You May Receive

Messages sent by Bacev Group Ltd. may include, but are not limited to:

Direct conversational text messages regarding your inquiries or service requests
Appointment reminders, updates, and schedule notifications
Account notifications and customer support responses
Order, billing, or transaction alerts

2. Message Frequency

Messaging frequency may vary based on your interactions and requested services with Bacev Group Ltd.

3. Rates & Costs

Message and data rates may apply depending on your mobile provider and cellular plan. Bacev Group Ltd. does not charge a fee for receiving text messages, but standard message/data fees from your wireless carrier may apply.

4. How to Opt-Out

You can opt out of receiving SMS communications at any time. To opt out, reply STOP to any text message received from us. After texting STOP, you will receive a final confirmation message confirming that you have been unsubscribed, and no further messages will be sent.

5. Help & Support

For assistance or support regarding our SMS service:

Text HELP to any message received from us.
Visit our website at www.bacevgroupltd.ca.
Email us directly at [YOUR CONTACT EMAIL].

6. Privacy Policy & Terms of Service

Your privacy is important to us. Visit https://www.bacevgroupltd.ca/privacy-policy for our full Privacy Policy and https://www.bacevgroupltd.ca/terms for our general Terms of Service.

Option 2: Combined Section to Add Directly to Your Privacy Policy

If you prefer to keep everything on one page rather than creating a second URL, replace Section 3 & Section 4 of your existing Privacy Policy (https://www.bacevgroupltd.ca/privacy-policy) with this updated block:

SMS Terms & Conditions & Mobile Privacy

By opting into SMS communications from Bacev Group Ltd. through our website forms or other mediums, you agree to receive text messages from us.

Types of Messages: Messages may include conversational replies, appointment reminders, order alerts, account notifications, and customer support communications.
Message Frequency: Messaging frequency may vary based on your interaction with us.
Message & Data Rates: Message and data rates may apply according to your wireless service plan.
Opt-Out Instructions: To opt out at any time, text STOP to any message. You will receive a single confirmation text verifying your unsubscription.
Help & Support: For assistance, text HELP or visit our website at www.bacevgroupltd.ca.
Privacy & SMS Consent: SMS consent and mobile information are strictly protected. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Policies: Visit https://www.bacevgroupltd.ca/privacy-policy for our full Privacy Policy and https://www.bacevgroupltd.ca/terms for our Terms of Service.